Report Center

Report a Scam in Singapore

Help us fight scams by reporting suspicious activities. Your contribution can protect others from falling victim to scams. All reports will remain anonymous.

Personal Information

This will NOT be shown publicly. All information remains confidential.

We encourage you to leave your name to the contribution and a means of communicating in case further information or clarification is required. While Scam.SG recognises that information from an anonymous source is important, an anonymous contributor should be aware that Scam.SG’s ability to follow up with the alleged incident may be limited if we are unable to contact the informant on follow-up questions, if any. All reports will remain anonymous.

Your Scam Story

What To Do If You've Been Scammed

Important steps to protect yourself and recover from a scam

Inform Contacts & Secure Accounts

If your online account (e.g. email or social media) is compromised, promptly inform all your contacts and report the incident to the relevant email service provider or social media platform.

If you still have access to your account, immediately change your password. Also consider turning on two-factor or multi-factor authentication if you have not already done so.

Report to Platform Administrators

For e-commerce related scams, apart from filing a police report, it is important to also report the incident to the platform administrators. This lets the platform swiftly take action against the fraudulent seller’s account. When making the police report, include as much information as possible, such as the scammers’ WhatsApp numbers and account details, along with information and screenshots of the fraudulent posts (e.g. Instagram/Facebook/TikTok advertisements or listings/Instagram stories).

Remain vigilant against repeated advances from scammers. Some may exploit their victims' vulnerabilities by impersonating authorities in an attempt to scam them again.

Legal and Financial Support

Singapore has implemented several measures to support scam victims:

  • The Shared Responsibility Framework (SRF) mandates that financial institutions and telcos share responsibility for losses from phishing scams under certain conditions.
  • Banks offer features like “Money Lock” to protect funds from unauthorised transfers.
  • The Anti-Scam Command (ASCom) works to freeze bank accounts and recover lost funds where possible.

Contact your bank immediately to explore options for recovering your funds or limiting your losses.

Protect Yourself from Future Scams

  • Install and use the ScamShield app to block potential scam calls and messages.
  • Add an Anti-Virus App to your mobile phone(s) to protect against malware.
  • Be cautious of unsolicited messages and calls, especially those claiming to be from government agencies or banks.
  • Verify the legitimacy of websites and companies before making any transactions.
  • Enable two-factor authentication on all important accounts, including your Singpass.
  • Stay informed about the latest scam trends by following official channels like Scam.SG and scamshield.gov.sg.
  • Use the Singapore SMS Sender ID Registry (SSIR) to verify legitimate SMS sender IDs.

Frequently Asked Questions

Common questions about reporting scams on Scam.SG

No. Reports are anonymous by default. Your contact details are only used by Scam.SG to clarify submissions if needed and are never published.